All sales and delivery transactions are subject to agreement on the following Terms and Conditions only.
Your first delivery will be made following pre-payment by collection-only cheque or by transfer into our account (Account no. 100 878 48, Sparkasse Freiburg, IBAN: DE 81 680 501 0100 100 878 48, BIC: FR SP DE66), or C.O.D. Any further orders will be invoiced.
For every delivery within the Federal Republic of Germany, we charge a flat rate of Euro 5.- for packaging and dispatch. For deliveries within the EU, we charge a flat rate of Euro 10.- for packaging and dispatch. As from Euro 200.- delivery is free of charge. We deliver within 3 days via parcel service. If a product is temporarily unavailable, we will contact you concerning time of delivery. Any first delivery abroad is made only on receipt of pre-payment.
With the launch of this new price list, all previous ones become invalid. All prices quoted include VAT at the current rate.
You may cancel your order within 14 days. You must do so in writing and by returning the products to us.
We can only accept returned goods, if they reach us in pristine, unused condition in their original packaging. We will transfer the order value back into your account instantly after receipt of the returned merchandise.
We save your adress and other data relating to your order in our database. Naturally, these data will be treated as confidential information and only be used for operational purposes within our company. We will delete your data at any time, if you request so by email.
Retention of title:
Any goods remain the property of Firma Figura Santa, Freiburg im Breisgau, until they have been fully paid for.
Place of jurisdiction:
Our company is governed by German law. Any disputes arising hereunder will be settled by a competent court of law in Freiburg im Breisgau.
Should you have any queries relating to your order, please contact us:
Phone and Fax: 0049-(0)761 -3 49 48